FAQs

Question: Where does your sea moss come from?

Answer: Jamaica 

Question: How long will it take for my order to be processed and shipped?

Answer: Our team will ship your order within 5 business days (excluding holidays). The time it takes to receive your order depends on the shipping method chosen at checkout. Please keep in mind, due to COVID-19, shipping may be delayed. 

Question: Do you ship worldwide? 

Answer: Yes

Question: What is your refund policy? 

Answer: Please see our "Refund Policy" tab